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Case Studies/Web Form-CRM Integration for Kitchen Cabinetry Leads
New Age Cabinetry & CoatingsPhoenix, AZ, USA

Web Form-CRM Integration for Kitchen Cabinetry Leads

Digital kitchen project forms replacing PDF questionnaires with automated lead capture, photo uploads, and direct Monday CRM integration for cabinetry projects.

See How It Works
Cabinetry & Coatings
Industry
Documents & Web Forms
Solution Type
3+
Technologies

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Measurable Results

Quantifiable business outcomes demonstrating the tangible value of our automation solutions

Eliminated PDF questionnaire barriers enabling easier client submissions

Strategic Impact

Eliminating PDF questionnaire barriers removes the primary friction point that caused qualified prospects to abandon the lead process, directly increasing conversion rates from interested visitors to active leads.

Business Value

Removing technical barriers increases lead capture rates by an estimated 40-60%, directly translating to more qualified kitchen remodeling projects.

Challenge & Solution

Real business challenges and our targeted automation solutions

Business Bottleneck
Solution Points

Business Bottleneck

New Age Cabinetry & Coatings relied on PDF questionnaires for kitchen project leads, requiring clients to download, open in editing software, and manually fill forms. Up to 20 monthly leads were processed through this cumbersome system, with sales staff manually transferring data from PDFs to ClickUp CRM. The process caused response delays, incomplete data collection, illegible handwritten responses, data entry errors, and unanswered forms due to the technical barriers clients faced.

Solution Points

1

Designed custom JotForm replacing PDF questionnaires with responsive web forms

2

Built comprehensive kitchen project form capturing: project type, spaces, inspiration photos, cabinet styles, finish preferences, deadlines etc

3

Implemented automatic photo upload system for current kitchen state and inspiration images

4

Created direct JotForm-Monday CRM integration replacing manual ClickUp data entry

5

Built automatic lead assignment and notification system for sales team

6

Integrated file attachment processing for blueprints, detail photos, and client inspiration materials

7

Automated new item creation in Monday CRM with all form data and attachments populated

8

Eliminated PDF download/editing barriers through user-friendly web interface

“PDF questionnaires were a major barrier—clients had to download, find editing software, fill forms, email back. Lost many leads this way. Now clients easily submit kitchen details and photos through our web form. Everything appears in Monday CRM organized properly, and sales can immediately follow up. The barriers that lost us business are gone.”

Jonathan Martinez

Team Lead at New Age Cabinetry & Coatings

Technical Deep Dive

Explore the technical architecture and implementation details

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