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Case Studies/DocuSign Integration for Car Hauling
485 LogisticsWest Chester, OH, USA

DocuSign Integration for Car Hauling

Automated document creation and DocuSign workflow with daily reminders and CRM status updates for transport contracts, driver agreements, and insurance claims.

See How It Works
Car Hauling
Industry
Documents & Web Forms
Solution Type
5+
Technologies

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Measurable Results

Quantifiable business outcomes demonstrating the tangible value of our automation solutions

Eliminated 10-15 minutes manual work per document for legal team completely

Strategic Impact

Saving 10-15 minutes per document across 1500+ monthly documents represents 250-375 hours monthly of legal team time redirected from administrative tasks to high-value legal analysis and strategic contract negotiation.

Business Value

Legal team productivity transformed from 60% administrative overhead to 60% strategic legal work, dramatically improving ROI on specialized legal expertise.

Challenge & Solution

Real business challenges and our targeted automation solutions

Business Bottleneck
Solution Points

Business Bottleneck

485 Logistics legal team manually created and processed 1500+ documents monthly - transport contracts, driver cooperation agreements, and insurance claims. Each document required 10-15 minutes of manual work including template filling, DocuSign preparation, sending, tracking signatures, and updating CRM statuses. Legal staff worked through task queues handling different document types, causing delays in deal closures and consuming significant legal department time on repetitive administrative work.

Solution Points

1

Built custom document generation system integrated with Monday CRM and DocuSign

2

Created automated document template filling triggered by Monday status changes to "Create Documents"

3

Implemented automatic DocuSign sending when status changed to "Send for Signature"

4

Built daily automated reminder system for unsigned documents through DocuSign

5

Created automatic PDF return system delivering signed documents back to Monday CRM

6

Automated status updates to completion when all signatures received, stopping notifications

7

Integrated document archiving both in Monday CRM and DocuSign account for backup

8

Streamlined single status column workflow for legal team to trigger all automations

“Our legal team spent 10-15 minutes on every document—filling templates, sending for signatures, tracking responses, updating CRM. With 1500+ documents monthly, it consumed huge amounts of legal time. Now everything runs automatically through Monday status changes. Documents generate, send, remind, and update CRM when signed. Legal focuses on actual legal work now.”

Joseph Echano

Head of Quality Control at 485 Logistics

Technical Deep Dive

Explore the technical architecture and implementation details

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